1. Introduction
Cyberwise School is committed to protecting the privacy and personal data of all visitors, learners, and partners. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, register for courses, or communicate with us. By using our services, you consent to the practices described in this policy.
We continuously review and update our data protection measures to ensure full compliance with current privacy regulations and digital security standards.
2. Data We Collect
Cyberwise School may collect the following categories of personal information:
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Personal Identification Data: name, email address, phone number, and billing details provided during account registration or payment.
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Usage Information: details about how you interact with our website, such as IP address, browser type, device information, and access times.
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Educational Information: data about your enrolled courses, progress, and achievements within the learning platform.
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Communication Data: messages or feedback you provide through forms, emails, or support requests.
All collected data is used solely for legitimate purposes related to the operation of our educational platform.
3. How We Use Your Information
Your personal information is processed to:
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Provide access to courses and educational materials.
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Manage user accounts and learning progress.
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Improve course content and user experience.
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Communicate important updates, news, and support messages.
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Process payments and ensure secure transactions.
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Comply with legal and regulatory obligations.
We never sell or rent your data to third parties. Data sharing occurs only with trusted service providers directly involved in the delivery of our services, such as hosting, payment processing, and communication platforms.
4. Data Retention and Security
Cyberwise School retains personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When data is no longer required, it is securely deleted or anonymized.
We use encryption, firewalls, and access control mechanisms to safeguard your information from unauthorized access, loss, or alteration. All personnel with access to user data are trained to follow strict confidentiality protocols.
5. GDPR Compliance
Cyberwise School fully complies with the General Data Protection Regulation (GDPR). Under GDPR, users located within the European Economic Area have the following rights:
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Right to Access: request a copy of your personal data.
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Right to Rectification: correct inaccurate or incomplete data.
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Right to Erasure: request deletion of your personal data when it is no longer necessary.
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Right to Restriction: limit the processing of your data in certain situations.
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Right to Data Portability: receive your data in a structured, commonly used format.
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Right to Object: object to certain types of data processing, such as direct marketing.
To exercise any of these rights, please contact us at support@cyberwisescup.com. We will process your request within a reasonable timeframe, as required by applicable regulations.
6. Privacy Commitment
Cyberwise School respects the privacy of all users and takes proactive steps to ensure that personal data is handled responsibly. We regularly review our internal policies to align with best practices in data protection and cybersecurity.
We may update this Privacy Policy from time to time to reflect improvements in our privacy framework or compliance with new legal requirements. All updates will be published on this page with a revised “last updated” date.
7. Cookie Policy
Cyberwise School uses cookies to improve the performance and usability of our website. Cookies are small text files stored on your device that help us understand user behavior, preferences, and website traffic patterns.
Types of cookies we use:
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Essential Cookies: necessary for the basic functioning of the website and user authentication.
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Performance Cookies: used to analyze site performance and optimize user experience.
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Functional Cookies: store user preferences such as language and display settings.
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Analytical Cookies: help us understand how visitors interact with our platform for improvement purposes.
You can control or delete cookies through your browser settings. However, disabling cookies may limit the functionality of certain website features.
8. Third-Party Services
Our website may include links to third-party platforms or tools. Cyberwise School is not responsible for the content or privacy practices of external websites. We recommend reviewing the privacy policies of any external sites you visit.
9. Data Transfers
If your personal data is transferred outside of Switzerland or the European Economic Area, we ensure that the recipient country provides an adequate level of data protection in compliance with GDPR standards.
10. Children’s Privacy
Cyberwise School does not knowingly collect personal information from individuals under the age of 16. If we become aware that such data has been collected, it will be promptly deleted.
11. Contact Information
For questions, requests, or concerns related to this Privacy Policy or data protection practices, please contact us at:
support@cyberwisescup.com